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Cancellation Policy

The ability to change or cancel an air ticket is subject to the terms and conditions laid down by the supplier in each such case, and Mideast Travel Worldwide has no influence over these situations.

Third Party Providers set and announce the accepted procedures regarding cancellations and alterations of reservation, as well as the provision of their goods/services.

The user who wishes to cancel or modify his reservation or any service purchased should contact our team at email: mideast@mideast.gr or by phone at: +302112118888 the soonest possible. If a cancellation or modification possibility is provided according to the terms of the Third-Party Provider, the user is being notified accordingly and these terms are applied with respect to any sums to be returned as reimbursement and/ or to be retained as cancellation fee. In addition to any such sums, Mideast may charge a cancellation fee or a fee for the reservation’s alteration or the good, as defined at the price list (also sometimes announced on the Website). It is highlighted that Mideast’s commission for the completion of the reservation or the procurement of the good is not returned.

The ability to change or cancel an air ticket, and the conditions governing such a change or cancellation are subject to conditions set by each provider to which Mideast has no influence. If the supplier provides the user the right to cancel or change a product or service, the user is obliged to inform Mideast in writing about the cancellation or change, otherwise Mideast may not cancel or modify the reservation.

Before making any reservation or booking, the user must read and agree with the terms and conditions.

If the user buys a return ticket or multileg flight and decides to use only part of the ticket, the user has to notify Mideast in order to be informed if this is possible, since every airline has a different policy and in some cases the passenger may be considered as non-show at the 1st part of the flight, and thus the rest of the flights booked might be cancelled. There are also cases where the passenger may use the remaining part of the ticket, but with an extra charge.

If the user needs to change or cancel a ticket which has not been issued, Mideast changes or cancels the reservation without charge. If a ticket has been issued, Mideast changes or cancels it, in accordance to the terms set by the supplier. Any such charges are equal to those applicable to all travel agencies, always depending on the time of cancellation.

Apart from the possible change fee - change of class of service - cancellation as set by the provider, the charge by Mideast (service fee) is defined according to the following:

  1. Change/Reissue of air ticket (domestic or international): 15 Euro/ticket
  2. Cancellation of air ticket (domestic or international): 10 Euro/ticket

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